Terms of Service

Terms of Service of Welnook

Last Updated: August 18, 2026

These Terms of Service (“Terms”) govern your access to and use of the website https://welnook.com (“Site”), all checkout functions, product purchases, and Meta‑powered social shopping features operated by Welnook (“we”, “us”, or “our”).

By browsing our site, placing orders, completing purchases, or using our Instagram / Facebook Shop features, you agree to be legally bound by these Terms, together with our Privacy Policy, Cookie Policy, Shipping & Delivery Policy, and Return & Refund Policy. If you do not accept any part of these Terms, you must not access or make purchases from this website. These terms satisfy Meta Commerce and global consumer‑protection requirements.

1. General Information

Welnook is an independent online general‑merchandise retailer selling curated lifestyle goods, tech accessories, apparel, home decor and assorted everyday consumer items. All products are intended solely for personal, non‑commercial consumer use.

2. Purchase Eligibility

You must be at least 18 years old to place orders. By completing checkout, you confirm you have the legal capacity to enter binding purchase agreements in your country of residence. We do not knowingly accept orders or collect personal data from minors under 18.

3. Intellectual Property

All website text, graphics, layout, logos and store branding are the intellectual property of Welnook. You may not copy, scrape, reproduce or commercially redistribute our site content without our explicit written permission.
Third‑party brand names, trademarks and product markings appearing on our site are used solely for descriptive and product‑identification purposes. Welnook is not affiliated, sponsored or endorsed by any third‑party brands unless explicitly stated in writing.

4. Product & Pricing

We aim for accurate product photos, descriptions and pricing. Minor colour or visual variations caused by screen settings and normal manufacturing differences do not count as product defects.
Prices are subject to change without advance notice. If obvious unintentional pricing errors occur, we reserve the right to cancel or adjust affected orders.

5. Orders & Payment

All orders require payment verification before fulfilment. We reserve the right to decline or cancel orders for suspected fraud, invalid payment details, bulk reseller purchases or violation of our store rules.
Payments are handled by secure third‑party payment processors. We do not store full credit‑card information on our servers.

6. Shipping & Delivery

Processing and delivery timelines are fully defined within our Shipping & Delivery Policy.
All confirmed orders will be processed and dispatched within 1–2 business days after successful payment. Orders placed on weekends or official holidays will be processed on the next available business day.
Delivery times are estimates, not guaranteed. Delays may result from carrier issues, customs, weather or events outside our reasonable control.

7. Returns and Refunds

All return, exchange and refund matters are governed exclusively by our published Return & Refund Policy. No informal verbal or social‑media messages override official written store policy. We may reject return requests that fail to meet stated eligibility criteria.

8. Cookies & Meta Tracking

We deploy cookies and Meta Pixel for site operation, analytics and Instagram / Facebook advertising. Marketing‑related tracking will only activate after you give explicit consent on our cookie banner. You can opt‑out of non‑essential tracking via browser settings at any time.

9. Prohibited Activities

When using our website and Meta shopping channels you must not:
  • Submit fraudulent orders or abuse refund policies;
  • Resell, replicate or commercially exploit our store‑purchased products;
  • Disrupt our website, servers or security systems;
  • Violate local laws or Meta platform community standards.
We may block user access for violating these rules.

10. Third‑Party Platforms

Our Instagram Shop and Facebook Shop operate subject to Meta’s commerce policies. We are not liable for service interruptions, rule changes or account restrictions originating from the Meta platform.

11. Limitation of Liability

Welnook shall not be liable for indirect, incidental or consequential damages arising out of product use, shipping delays or third‑party service performance. Nothing in these terms shall exclude liability that cannot be lawfully excluded under applicable consumer law.

12. Policy Revisions

We may update these Terms of Service at any time. Changes take effect immediately upon posting with a revised “Last Updated” date. Continued site use constitutes acceptance of updated terms.

13. Contact

For inquiries regarding these Terms of Service:

Email: Support@Welnook.com
WhatsApp: +1 (831) 249‑8834
Brand: Welnook